Last updated: May 26, 2018
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using any of our Jazzedge websites and mobile application (together, or individually, the “Service”) operated by JAZZEDGE CORP (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or JAZZEDGE CORP cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting JAZZEDGE CORP customer support team.
A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide JAZZEDGE CORP with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize JAZZEDGE CORP to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, JAZZEDGE CORP will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
JAZZEDGE CORP, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Even though we have never changed subscription prices for current students, if we decide to make a change, any Subscription fee change will become effective at the end of the then-current Billing Cycle.
JAZZEDGE CORP will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Cancellation, Refunds & Fees
Please make note of your membership date and cancel within your account if you do not want to continue. It is your responsibility to cancel your membership.
If you are unhappy with your purchase, you can request a refund right through your account. Click the ‘Request Refund’ button on any invoice to get started.
Due to the nature of digital products and their immediate delivery, we do not offer refunds on any downloadable purchases.
Early Termination Fee: if you do not cancel your membership before it auto renews and request a refund, there is a $25 Early Termination Fee which is deducted from the refund. There is no Early Termination Fee if the membership is cancelled before the automatic renewal.
Resources Fee: there is a resources fee of $10 per resource downloaded past the first five. Why? Well, to put it simply, this prevents someone from signing up for a annual membership, downloading all the resources on the site, then requesting a full refund before 90-days. The resources are valuable and we have put a lot of time into creating them. If you download more than 5 resources your refund will be deducted $10 for each resource downloaded after the first five.
Live Events have a no-refund policy. If you are unable to attend we will give you a credit for what you paid toward a membership, downloads or a future live event.
If you have a legacy or special membership rate, and you cancel your membership, you will not be able to get that rate back in the future if you decide to return to the site.
Monthly memberships do not receive email billing reminders. If you have a yearly membership, the system is setup to send you a billing reminder email each year before your membership renews as a courtesy. Please make note of your renewal date just in case there is a system error or the email goes to your spam/junk box.
If you have a membership that is named ‘MONTHLY’ or ‘YEARLY’ this means your membership will renew each month or year until cancelled. Check your membership in your account.
We suggest that you contact us before ordering if you have any questions.
When a student places a chargeback with their credit card company, we are charged a fee, plus it makes us look bad as a company because the reasons for a chargeback are usually fraud-related.
This usually happens when a student forgets that they signed up for a recurring membership and it gets rebilled.
We take chargebacks VERY seriously.
Please contact us BEFORE placing a chargeback with your credit card company.
Students who file a chargeback against Jazzedge will be banned from the site and be unable to order in the future.
We want you to be 100% happy with your purchase and will work wit you.
Moral of the story…please communicate with us rather than just claiming fraud or charging back your purchase.
Accessibility of Past Purchases
After fulfillment of your purchase, it will be your responsibility to store and retain your downloadable purchases.
Download Credit Expiration
Download credits expire 1 year after purchase if unused.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
JAZZEDGE CORP has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of JAZZEDGE CORP or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of JAZZEDGE CORP and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of JAZZEDGE CORP.
Links to Other Websites
Our Service may contain links to third party web sites or services that are not owned or controlled by JAZZEDGE CORP
JAZZEDGE CORP has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that JAZZEDGE CORP shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, please login to your account at https://mypianoaccount.com.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless JAZZEDGE CORP and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
Limitation of Liability
In no event shall JAZZEDGE CORP, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
JAZZEDGE CORP its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of Rhode Island, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us:
· By email: firstname.lastname@example.org